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Data Retention

A concise summary of the configured deletion periods and records retained to operate the service.

Retention summary

Data category Retention How it is handled
Temporary workflow files 1 hour Uploads, in-session edits, previews and temporary exports become eligible for automatic deletion after this configured period. Cleanup runs every 30 minutes, so deletion is not guaranteed at an exact second.
Generated downloads 1 hour Generated files held in temporary workflow state follow the same period. Download responses must be returned with no-store cache headers and a secure attachment disposition so customer-entered DPA details and workflow outputs are not cached by the application.
Operational metadata 90 days Privacy-minimized usage, processing and audit metadata is removed automatically after this period, subject to specific security or legal needs.
Security and server logs Up to 7 days Host system logs are retained for up to 7 days. Docker container logs use size-based rotation (up to 5 log files of 10 MB per container) and older logs are automatically overwritten as new logs are generated.
Contact messages Not applicable Messages are delivered to the configured SMTP mailbox and are not stored in the UploadWerk application database.
Optional update email Until consent is withdrawn or the update list is discontinued Only the email address and consent status needed for optional updates are retained.
Database backups 14 days The production backup job creates daily compressed PostgreSQL backups and removes backup files older than 14 days.
Administrator accounts While active and as long as reasonably necessary afterward Administrator identity, authentication and security records are retained to operate and protect the service.

Deletion timing

Retention periods determine when data becomes eligible for deletion. Scheduled cleanup may complete shortly after the threshold rather than at an exact second.

Specific records may be retained longer where necessary for a documented security incident, legal claim or statutory obligation.

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